At Sparrow Direct, we are committed to providing a transparent, safe, and seamless checkout experience. Payment transactions on our website are processed securely through Stripe.
1. Accepted Payment Methods (USA Region)
We accept payment by major credit and debit cards processed through Stripe.
A. Credit & Debit Cards
- Visa
- Mastercard
- American Express
- Discover
2. Currency & Pricing Transparency
- All prices listed on Sparrow Direct are in United States Dollars (USD – $).
- No Added Administrative Fees: We do not add processing fees, handling surcharges, or hidden checkout fees to your order.
- Free Shipping: All orders shipped within the United States receive Free Standard Shipping ($0.00).
3. Payment Security & Data Privacy
Your financial security is important to us. Payment information is processed securely through Stripe.
- Payment Processing: Payment information is handled securely by Stripe.
- No Card Data Storage: Sparrow Direct does not store raw credit card numbers or CVV security codes on our servers.
4. Order Processing & Charges
When you complete your purchase at checkout, your card receives an authorization request. Once authorized, the payment is processed and an order confirmation is sent to the email address provided with your order.
5. Payment Fraud Prevention
Orders may be subject to security and fraud checks to help protect against unauthorized transactions. If an order requires additional verification, our support team may contact you before fulfillment.
6. Contact & Support Information
If you experience any payment issues at checkout or have questions regarding billing, please contact our support team:
Sparrow Direct
227 W Montgomery Cross Rd, Savannah, GA 31406, USA
Email: support@sparrowdirect.shop
Customer Service Hours: Monday – Friday, 9:00 AM – 9:00 PM