At Sparrow Direct, we are committed to delivering your Folding Adirondack Chair safely, efficiently, and transparently. Below you will find complete details regarding our shipping rates, processing times, carriers, and delivery schedules.
1. Shipping Destinations & Rates
- Shipping Destination: United States (Continental US). We currently ship exclusively within the United States.
- Standard Shipping (FREE Shipping) on all US orders.
- Hidden Charges / Fees: No added fees at checkout. The price listed on the product page is the final price you pay.
2. Order Processing & Handling Time
- Handling Time: 1–2 business days (Monday through Friday).
3. Transit & Delivery Schedules
- Standard Transit Time: 2–4 business days (Monday through Friday).
- Total Estimated Delivery Time: 3–6 business days from the date of order placement.
- Carriers Used: Packages are shipped via USPS, UPS, and FedEx.
4. Shipment Tracking
As soon as your order is dispatched, you will receive a Shipping Confirmation email containing your carrier tracking number.
5. Address Changes & Order Modifications
If you need to update your delivery address or modify your order, please email us immediately at support@sparrowdirect.shop. Once an order has entered handling or dispatch, address modifications may not be possible.
6. Damaged or Lost Packages
If your package arrives damaged or if tracking indicates delivery but you have not received your item, please notify us at support@sparrowdirect.shop. We will review the issue and assist you accordingly.
7. Contact Information
If you have any questions regarding our Shipping Policy, please contact our support team:
Sparrow Direct
227 W Montgomery Cross Rd, Savannah, GA 31406, USA
Email: support@sparrowdirect.shop
Support Hours: Monday – Friday, 9:00 AM – 9:00 PM